Helen Hall Clinard founded Effectiveness Training and Consulting in the 1970s. She created a model of human interaction that made it easy for people to identify and appropriately respond to specific behaviors and attitudes they encountered in the people around them.

From the beginning, it was apparent that her Managing Effective Relationships model and its associated skills applied equally well to all interpersonal communications -- in the family, at work, and in community life. It was apparent that the skills, though demonstrably effective, did not come naturally or intuitively to most people. They needed to be taught, practiced, and reinforced. It was apparent to participants in ETC courses that these new skills could very substantially reduce the tension, conflict and frustration in interpersonal relationships, and promote positive, productive collaboration and cooperation. The word participants most often use to describe the effect of using ETC skills is 'magic.'

As the firm has grown, ETC facilitators have taken this extraordinary training to people in the United States and the United Kingdom, to corporations and government agencies, to social service organizations, health care institutions, schools and churches. People who learn to use the skills in one area of life typically carry their newfound abilities into all areas of life. That is, and always has been, the goal of Helen Clinard and the company she founded ø to spread the use of the powerful interpersonal skills that diminish confusion and hostility, increase understanding and respect, and enhance the ability of individuals to make their best contribution to corporate, community and family life. The mission of ETC is to create a profit for the world, in the form of more peaceful and fruitful relationships among people.

No matter what your most critical business challenges are, it's a certainty that clear and empowering interpersonal communications are key to implementing the innovative solutions you need. ETC can help you raise the quality of communications in your organization, quickly and dramatically. Contact ETC to put the power of Managing Effective Relationships to work for you.

Perri May
Director of Sales

Perri completed her ETC facilitator training in 2001. Prior to ETC, Perri created Life Skills Plus, LLC a training and consulting company designed to supply youth and staff with interpersonal communication skills.

Perri brings to ETC innovative marketing strategies and specific techniques to assist companies in increasing their communication skills with employees and clients.

Hugh Grey
Director of Training

Hugh has worked with ETC since 2002. Having worked on many courses with Helen Clinard, Hugh brings extensive knowledge of the skills to all participants and key aspects of helping participants apply the skill. Hugh has extensive experience teaching, training, and coaching. His business experience includes retail management, coaching, directing tennis programs for country clubs, and operating a Business Coaching and Consulting firm.

Hugh holds an MBA and a bachelor's degree in Sports Management from Pfeiffer University. His objective is clear: Help empower others success through training, coaching, and education.

Sandy Grey, Past President and Senior Consultant to ETC Officers
Sandy Grey has been associated with ETC since 1987 when he began assisting Helen Hall Clinard on courses in England, Ireland and the U.S. He is a consultant, trainer and coach for CEO's, management teams, organizations and leaders at all levels. He was president of Richard Grey Hosiery Company from 1969 - 1983. In 1967 he founded Sew Special, Inc., a contract sewing company.

He earned a Masters of Education from UNCG in 1986 and is a Nationally Certified Counselor. He is Reality Therapy certified, a faculty member of the William Glasser Institute, and is certified to administer the Myers-Briggs Type Indicator.

Lea Lea Ivey, Facilitator
Lea Lea Ivey has been a Facilitator with ETC since 1989. She has facilitated MER courses for ETC in both America and Europe, and trains students to become Facilitators. Lea Lea earned her degree in education while attending UNC at Chapel Hill and taught school before starting her family. She has served on the board of the Granville Little Theatre where she enjoyed working on stage and behind the scenes.

Presently Lea Lea is serving as Vestry of her church and holds the title of Sunday School Superintendent. Lea Lea is also an artist and enjoys doing portraits.

Anne Barwick, Facilitator
Anne Clinard Barwick has been working with ETC since 1989 and has facilitated courses in the US and UK. In the fall of 2002 she joined ETC as the Director of Training. Prior to this, Anne has worked for three years at Carolinas Health Care Systems (CHS) as a trainer and performance consultant for over 17,000 employees. She first joined CHS working in Behavioral Health as a Recreation Therapist with populations from six to eighty years of age. Her interventions focused on anger management, cognitive restructuring, stress management, and relationship building. She also led team building sessions as a certified ROPES/Challenge Course instructor.

Anne holds her Master's Degree in Recreation Therapy with an emphasis in Counseling from UNCG and her Bachelor's Degree in Sociology with an emphasis in Business from UNCC. She is also certified through UNCC as an Organization Development Consultant.