by
applying them to real life situations relevant to each participant.
by extensive
skill practices, receiving fine-tuned personal feedback, and one-on-one
coaching that follows the course. This helps the skills become second
nature.
with
interpersonal skills that never go out of style, are always appropriate,
and promote respectful, productive human interaction in any situation.
These
skills increase personal effectiveness in all areas of life, from relationships
with managers, colleagues and subordinates to interactions with family
members and friends.