Winning Ways to Succeed with People, by Helen Hall Clinard
Clinard describes specific skills that each of us can develop in order to create effective relationships. She identifies particular areas of relationships that often cause hardships and illustrates how it is possible to build the skills that can make even those relationships positive experiences for all concerned. The book has been used for training managers in industry and can be used for other types of communications training sessions and seminars.
Reviews of Winning Ways to Succeed with People

Listen to Understand, by Helen Hall Clinard
This booklet provides you with skills to enhance the quality of any relationship, whether business, social, or family. You will learn how to: 1.) tune in to those with whom you communicate; 2.) really listen to what is said; and 3.) take responsibility for understanding the speaker by letting the speaker know what you understand. Clinard also describes six types of responses that block effective communication

Build Successful Relationships by Tracking the Positives in People, by Helen Hall Clinard
This booklet describes how to enhance relationships by communicating to others in explicit ways the qualities you appreciate in them. You are shown how to be specific and non-evaluative as you provide family members, business associates, and others with positive information.

An ETC Research Report, Critical Trends in Training and Development
Find out why a new economy and changes in the workplace give rise to a new type of leadership needed to guide organizations into the future and uncertain world.